Important Update: GST Refund for Counselling Services

On December 21, 2024, Registered Clinical Counsellors (RCCs) were informed that our services were now exempt from GST, and we immediately stopped collecting it. However, we have recently learned that this exemption applies retroactively to services provided from June 20, 2024, onward.

If you paid GST on counselling sessions on or between June 20 and December 21, 2024, you may be eligible for a refund from the Canada Revenue Agency (CRA).

How to Apply for a GST Refund

You can request a refund by submitting Form GST189 (General Application for Rebate of GST/HST) to the CRA.

Option 1: Submit Online (Fastest Method)

  1. Log in to CRA My Account:

    • Visit CRA My Account

    • Click "File a GST/HST rebate"

  2. Complete the Form GST189

    • Select "Amount Paid in Error" as the reason

    • Enter the refund period (June 20–Dec 21, 2024) and the amount paid

  3. Attach Supporting Documents

    • Upload receipts or invoices showing GST paid

    • These can be found on the online portal or ask your therapist for a statement

  4. Submit the Form Electronically

Option 2: Submit by Mail

  1. Download Form GST189:

  2. Complete the Form

  3. Attach Supporting Documents (Receipts/Invoices)

  4. Mail the Completed Form To*:
    Atlantic Tax Centre
    GST/HST Rebates Processing
    275 Pope Road
    Summerside, PE C1N 6A2

*Please double check this address.  The CRA may have made a change.

📞 Questions? You can contact the CRA at 1-800-959-5525 or find information online here.

Please don’t hesitate to reach out if you have any questions.